GDPR Statement

Red Panda Studio, operated by QLP, Lda (NIPC 516661108), is committed to protecting and respecting your privacy in accordance with the General Data Protection Regulation (GDPR) and applicable Portuguese data protection laws.

The data controller responsible for your personal data is:

QLP, Lda
NIPC: 516661108
Operating as: Red Panda Studio
Location: Largo Vitorino Damásio 4, 1200-766 Lisbon, Portugal
Email: info@redpandastudio.pt

We may collect and process the following categories of personal data:

• Contact Information: Name, email address, phone number
• Booking Information: Dates, times, and details of studio bookings
• Payment Information: Bank transfer details for payment processing
• Communication Records: Correspondence related to your bookings

We process your personal data based on the following legal grounds:

• Contract Performance: Processing necessary to fulfill our booking agreement with you
• Legal Obligations: Processing required to comply with applicable laws
• Legitimate Interests: Processing for our legitimate business interests, such as improving our services
• Consent: Where you have given explicit consent for specific processing activities

Under the GDPR, you have the following rights:

• Right of Access: Request a copy of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your data under certain circumstances
• Right to Restriction: Request restriction of processing
• Right to Data Portability: Receive your data in a machine-readable format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Booking records are typically retained for 7 years for tax and legal compliance purposes.

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes secure storage systems, encrypted communications, and access controls.

QLP, Lda is a Portuguese company operating entirely within Portugal, and we do not routinely transfer your personal data outside Portugal. Some of our service providers (for example, email delivery and website analytics) may process data outside Portugal or the European Economic Area (EEA); where this occurs, we rely on the safeguards required by the GDPR.

To exercise your rights or for any questions about our data processing, please contact us at info@redpandastudio.pt.

If you believe your data protection rights have been violated, you have the right to lodge a complaint with a supervisory authority. In Portugal, this is the Comissao Nacional de Protecao de Dados (CNPD).